Wednesday, July 14, 2010

Here, take my pants.

I am all about free enterprise and I applaud you for your success but are you serious. I had some time to kill after the gym this morning and before a 7:40 appointment so I decided to get some shorts and stuff from Wallmart at 119th and Metcalf. I know that it was only 5:50 am but I wanted to use the dressing room. I was told if someone accidently left it unlocked I could use it. Well it was locked. I was told by three people that until the day shift got there I was not allowed to use the fitting room because there is no one there to monitor it.

I was the only patron in the store with about 60 employees. Could one person had found me a place to try on my merchandise. I found this disturbing, very disturbing. It is Wallmart not Tiffanys fo New York. I am sure that security had every camera in the place on me. LOL I went to the cashier and checked out and handed him a stack of clothes and said I can't get these because I could not try them on and all he said was, "Oh Well". I wanted to take the little smiley face badge and rip it off his vest. I can not beleive because someone could not let me try on some running shorts because there are dressing room hour that they let me walk out. I did get some gum and a few personal items. I also tried to get into the area where the birthday cards were and there was caution tape all the way around for stripping the floor. I needed a card for my boss's birthday. I could not reach them so I had to get her a singing chipmunk card. Nothing screams scarey like a singing rat. I had to reach in and get the card on my tip toes and nearly pulled every muscle in my back. Wally World was not on thier game today and it showed. I will give them another chance this weekend and let you know. P.S. The MGM Grand Hotel and Casino was built in 17 months, why is it taking your store a million years to move the underwear section to the automotive and the car batteries to the linens etc... You have been doing this for a million years. Please park your panties and serve the customers. Your store smelled like baby spit up today. If you need to channel Sam then do it cause I am giving this location one more chance and you need some pointers. And clean up some of your customer service people up front. I walk in there and feel like I am in a soup kitchen. Have them say hello and not just stand there and finish thier conversation before addressing people. One more thing...why does the person that answers your phone never ask if you can hold or says I will transfer you or come back when she has left you on terminal hold. She is rude. When she did come back last week when I called I told her I had been on hold for 15 minutes. She told me that she thought that if no one picked up where she tranfered it, that I would have known to hang up. Get some music on hold because dead silence sucks. Have a nice day and tell the other fortune 500 out of touch people I said hello.

5 comments:

  1. I went to this Walmart the other day too, for the first time, and it was terrible! I hate it when they make them into Super Walmarts...it takes forever and it makes the layout of the store crazy!

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  2. Ummm...I made the mistake of popping into this Walmart a couple of weeks ago and don't plan to return. The remodel is an absolute mess! Not to mention, the staff has never been friendly there. I might just have to go back to the 1960's KMart on Metcalf, which drives me insane! At least I won't waste as much gas:)

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  3. They need to do something right as you walk in and have the greeter hand out samples or a note explaining the mess and thanking us for being patient. Thank you Bob

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  4. LMAO - who has spare time at 5:50am - and WHY do you go to that store - lol. I know....you should write Wally and tell them OP needs a Super Center near 91st & Metcalf - we only have 119th or 75th street...that's why I go to Bonner! Love me some Wally, but geez! (I bet OP won't let them have one in this area), but can you find out, please! Luvs

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  5. I guess your day had every chance of getting better after this experience so early in the morning.

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